AUTOMATE · WhatsApp & Email Automation
Timely customer messages without sending each one by hand.
We help you automate routine communication — confirmations, reminders, follow-ups, and updates — through WhatsApp and email, so customers hear from you consistently.
For businesses that send the same kinds of messages repeatedly and want them to be faster, consistent, and less dependent on memory.
Challenges
Problems this service can help with
- Follow-ups are missed because they depend on someone remembering.
- Your team types the same replies and updates many times a day.
- Customers do not receive confirmations or reminders consistently.
- Enquiries from your website are not acknowledged quickly.
What's included
Core work
- Identifying which messages are suitable to automate
- Writing clear message templates with you
- Setting up automated email sequences or notifications
- Connecting triggers such as form submissions or bookings to messages
- Testing each message flow before it goes live
Depends on your project
Scoped and agreed separately where needed.
- WhatsApp Business Platform access, which requires approval and may carry provider fees
- Email service provider selection and domain configuration
- Integration with your CRM, store, or booking system
How it works
How we approach WhatsApp & Email Automation
Map your messages
We list the messages you send, when, and to whom.
Choose suitable tools
We recommend tools that fit your volume, budget, and platform rules.
Set up flows
We build templates and triggers for the agreed messages.
Test
We test every flow with real scenarios before switching it on.
Review
We check results and adjust wording or timing where needed.
Related services
- AUTOMATEConnect your systems and automate suitable repetitive workflows to reduce manual work and improve consistency.
- AUTOMATEOrganise appointments, availability, confirmations, and reminders in one dependable booking workflow.
- SCALEFind practical, responsible ways to use AI in your workflows, information handling, and customer interactions.
FAQs
Questions about WhatsApp & Email Automation
Let's discuss WhatsApp & Email Automation for your business.
Tell us about your business and what you want to achieve. We will reply to discuss whether this service fits and what sensible next steps could look like.